Click Start, type REGEDIT in the Start Search Bar, and then press ENTER.Ģ. To rename a file, we can right click the file and select Rename.ġ. Start Windows Explorer, and then rename all files and folders in the following two folders: If the issue persists, I suggest that you clear the printing subsystem, and then reinstall the printer. Microsoft does not guarantee the accuracy of this third-party contact information. This contact information may change without notice. Important Note: Microsoft provides third-party contact information to help you find technical support. I suggest that you disable the anti-virus and firewall temporary before installing the driver. Then, I suggest that you download the latest driver from Epson website and install it. Try to remove all related printer software. Open Start menu, input APPWIZ.CPL in the Search box and press ENTER to launch "Programs and Features".Ħ. Please then select Remove driver and driver package.ĥ. On the Drivers tab, select the listed printer and click the Remove button. Right-click on the blank part of the window, and choose "Run as administrator"->"Server Properties".Ĥ. Find the icons which are related to the printer, and delete them.ģ. Click the "Start" button, type PRINTER in the search box and press Enter.Ģ. The following steps for removing a printer may be referred.ġ. We need to remove the existed corrupted printer driver first.
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